Question 1

What should I send when a client will not pay an invoice?

Accepted Answer

Send one short written message that states the amount outstanding, what was delivered, the agreed due date, and a request for either payment today or one exact payment date. Keep it factual and avoid threats or legal claims you have not decided to act on. The purpose at this stage is a clear written record, not pressure.

Question 2

How long should I wait before following up on an overdue invoice?

Accepted Answer

Send the first written request as soon as the invoice is past due. Follow up about three business days later if there is no payment and no specific date. Send a final written follow-up around seven days after the first, then stop chasing casually and organise your written record before deciding the next step.

Question 3

Is it rude to chase a client for payment?

Accepted Answer

No. Asking for payment that was already agreed is a normal part of running a business. What causes damage is vague, emotional, or escalating language, not the act of asking. A short factual message that names the amount and asks for a date is both polite and effective.

Question 4

Does Varko send my client data anywhere?

Accepted Answer

No. Varko generates everything in your browser and makes no network requests after the page loads. There is no account, no analytics, and no server that receives what you paste. Its content security policy blocks outbound connections entirely.

Question 5

Is Varko free?

Accepted Answer

Yes. Generating a full recovery plan for a case is free, with no account required. There is a separate optional one-time paid kit for people who want reusable paperwork for future clients, but the free plan covers a complete case end to end.